VPN not working with Virgin Media? Here's how to make IT work

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Posted: May 2020

  • New Media is a UK-based ISP known for its great speeds and prices.
  • Unfortunately, Virgin Media often throttles Internet connections.
  • You can stop New Media throttling by downloading and installing a VPN.
  • If your VPN won't work with this ISP, check out the speedy fixes below.

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Due to an arguable monopoly in the British broadband market, Virgo Media is the one which, mainly, dictates the terms of use.

More knowledgable users wrong-side-out to VPN solutions in order to protect their seclusion, speed up the bandwidth (which is, as stated away some of them, 50% intentionally throttled), and avoid territorial restrictions.

However, what to do when VPN just won't work with Virgin Media router?

We prepared about possible solutions for the issue at hand and enlisted them down the stairs. If you're experiencing a hard time with Virgo the Virgin Media and VPN working put together, we commend to discipline them impermissible.


How to make VPN operate with Virgin Media router

1. Function a confirmed VPN answer

If we exclude the probable actions against VPN solutions ready-made by Virginal Media, it's necessary to use a sensible VPN. Some VPN solutions might amaze blocked by default option, piece the others will underperform.

What you need is a VPN which will prevent ISP from strangling your bandwidth and the unmatchable which allows you to avoid geo-restrictions and regional bans.

E.g., peer-2-peer sites are a large-scale NO for Virgin Media users. They, allegedly, is an offense which tail end result in the discontinuation of the service.


Looking for a amended VPN to ascertain British TV? We got your back with this fresh heel.


That being said, you testament need a VPN service that has an abundance of UK-based servers that will let you connect to an alternative IP close to your location.

That way, you won't suffer from information package latency issues while being shielded. Build sure to check them out individually and choose for yourself.

Also, and what's world-shaking in that matter, is the fact that you can communicate in genuine-time with the support teams of the several VPN providers we enlisted. That way of life, they can help you, the paying customer, addressing all emerge you encounter.

Extraordinary great VPN service that meets all of the above-mentioned criteria and a morsel to a greater extent is Private Cyberspace Access.

This VPN service owned by Kape Technologies features 3300 servers in 46 different countries, with stack of them present in the UK also.

This, on with the fact that it guarantees total privacy and the ability to meld to any ISP makes information technology great for accessing whatsoever geo-fastened content, including Virgin Media.

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2. Configure the router

The issues 'tween Virgin Media services and VPN tools emerged after the introduction of SuperHub 3, the in vogue, improved looping of routers provided away the UK-based broadband provider.

Before that, death-users were able to use the VPN to reduce the blatant strangulation of the bandwidth and to circumvent the geo-restrictions imposed by Vestal Media.

Was this something deliberate or the nonremittal router configuration is the mere consequence, we can't say with certainty.

Some users were fit to resolve the halt by tampering with the settings, which include authentication and firewall measures which, seemingly, block VPN access to your native IP cover.

Also, IT seems that SuperHub 3 blocks encryption protocols that differ from PPTP. If you're non predestinate what to do, these steps should lead you through the procedure:

  1. Tie in to the router with a Local area network cable.
  2. Open whatever web browser and, in the call bar, type Virgin Media IP name and address —192.168.0.1.
  3. Put down your credentials and press OK to log into the router settings bill of fare.
    • If you seaport't changed your password, the default combined is placed on the merchantman of the router.
  4. Undefendable Advanced settings.
  5. Select Firewall.vpn not working with virgin media
  6. Invalid 'Block fragmented Informatics packets' (SuperHub 3) operating theatre let IPSec, PPTP, and Multicast pass done Firewall aside checking the boxes (older Hubs).
  7. Confirm changes and restart your router and PC.

On a side note, if you'rhenium using a business network with the VPN, link your network administrator Eastern Samoa chances are you won't be able to access and change the configuration of the said router.


Make your spirit easier by using a router configuration software system.


3. Update/reinstall your VPN

This is a tall shot since this issue is hardly caused by the VPN. Of course, we assume that you're using a proper VPN solution.

Virtually of the unpaid solutions are limited and you'll need a subscription-supported bounty tool if you want to overcome the limitations imposed by Virgin Media.

However, even the best of the sort can wealthy person issues if they're not up to date or are closed within the organisation itself.

Then, the firsthand solution is to make sure that VPN is up to particular date and to confirm that either Windows-native firewall or a third-party one and only aren't blocking VPN. If this happens, here is a simple guide to fix the issue.

You can as well disable security for the time being, but we're keener to suggest a whitelisting of the VPN at pass on. That way, you'll dungeon the protection while allowing VPN to communicate freely.

Finally, you can reinstall the VPN and movement from there. The re-integration of the VPN solution is the most functional after a spick reinstallation.

Update: In case you do non arrive to watch UEFA Champions League with Beaver State without Virgin Media, and yet the VPN don't help you, honorable tour it dispatch equally we have the right solution. Chip our dedicated article more or less how to watch UEFA Champions League on your PC or along your TV via PC.

You will find there some solutions and tools that will help you relish the game of the strongest football teams.

This should have it away. Make sure to post your questions, choice solutions, or VPN which works best for you if you'Re Vestal Media substance abuser. We look self-assertive to hearing from you in the comments section below.


  • Plug in your Virgin Media router
  • Attend 192.168.1.1 or 192.168.0.1 on your browser
  • Add a new username and password.
  • Go to your web browser settings and click Sophisticated settings
  • Select the firewall and tick the following communications protocol
    • IPSec Pass-Through
    • PPTP Pass-Through
    • Multicast Conk-Through.
  • Later, click Apply and salvage your settings

Your connection is non secure - websites you visit can find out your inside information:

  • Your IP
  • Your IP Come up to:
    34.75.212.214

Companies can sell this information, aboard your location and internet provider name, and profit from it by portion targeted ads or monitoring your information employment.

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Frequently Asked Questions

  • If you don't change some settings, and so you should know that Virgin Media equipment is set to block VPNs. To short-circuit this issue follow this guide on what VPNs can keep off Virgin's block.

  • The best VPN that you can use that will work with Virgin Media is pretty much any VPN that is as wel successful to grant access to content from the UK and Emerald Isle.

  • Here's how to connect your VPN along Pure Media:

    • Connect your Virginal Media router
    • Go to 192.168.1.1 or 192.168.0.1 on your browser
    • Add a new username and password.
    • Go to your browser settings and pawl Advanced settings
    • Choice the firewall and tick the following protocol
      • IPSec Pass-Through
      • PPTP Pass-Through
      • Multicast Base on balls-Through.
    • Afterward, click Apply and save your settings